Child Care in Jacksonville, Florida and St. Augustine

Jacksonville, Mandarin and St. Augustine Child Care Centers Policies and Procedures


Family Partners considers itself to be an extension of the family unit. We know how vital communication is in order to establish and maintain any successful, long-term relationship. Listed below are ways we keep our parents informed and up-to-date on policies and happenings in the centers.

Click on the following links for more information on Family Partners Child Care in Jacksonville, Florida and St. Augustine.

Child Guidance and Discipline - Our Guidlines for child care in Jacksonville, Florida

Family Partners’ discipline philosophy and practices place focus on a child’s behaviors being undesirable rather than the child being undesirable. As early childhood professionals, it is our mission to foster healthy, positive self-concepts in the minds of all our children.

We know that young children thrive in an environment that is safe, stimulating, nurturing, predictable and fun. Keeping this in mind, Family Partners uses a variety of positive discipline techniques when a young child’s behaviors must be corrected or altered.

  • Praise
  • Reinforcement
  • Reminding
  • Redirection
  • Stating Contingencies
  • Separation from the Group
  • Parent Notification
  • Parent Conference

Contact us for more information about our Guidance and Discipline Policy.

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Biting Policy - Our Guidlines for child care in Jacksonville, Florida

Family Partners recognized that it is not out of the ordinary for young children between the ages of 10 and 30 months of age to go through a period of biting. Biting occurs for a variety of reasons. Some of the most common reasons young children bite are due to: teething, a lack of ability to communicate, frustration, being overly tired or overly hungry, and/or a need for more attention. It is highly likely that all children between these age ranges will either bite or be bitten at some point (often more than once) while in the child care setting.

Our teachers and administration work closely and quickly to extinguish this undesirable behavior by the following these guidelines for children who have been identified as having a biting habit:

  • If a child bites two (2) times within a four (4) hour time frame, the parents will be called and required to remove the child from the center for a day.
  • If a child has been required to leave the facility for the aforementioned reason twice within a five (5) day period, a parent/ teacher/ director conference will be held. During this conference, a formal plan of action will be developed.
  • After the parent/ teacher/ director conference, if improvement is not seen, the parent will be required to temporarily withdraw the child from the center.
  • After a temporarily withdrawn child returns, if improvement is not seen, the child will be required to disenroll from the center.

Contact us for more information on our Biting Policy.

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Sick Policy - Our Guidlines for child care in Jacksonville, Florida

Family Partners takes several precautionary steps to help ensure your child stays healthy. When we discover that a child in one of our centers is ill, the child’s parents are notified and are required to pick up their child within an hour of notification. We take care not to expose other children to the sick child in the time that it takes for that child to be picked up.

The Department of Children and Family Services required children exhibiting signs or symptoms of a communicable disease to removed from a childcare setting. These include, but are not limited to:

  • Severe Coughing
  • Diarrhea
  • Temperature of 101 degrees or higher
  • Conjunctivitis
  • Exposed, open skin lesions
  • Unusually dark urine and/ or gray or white stool>
  • Yellowish skin or eyes
  • Difficult or rapid breathing
  • Stiff Neck

If your child shows these signs, please take the following steps:

  • Notify Family Partners (if we are not aware) that your child is sick
  • If you have visited the doctor, let us know the doctor’s diagnosis so that we may pass it on to teachers and other parents.
  • Keep your child home until he/she is completely well.

You’re child is allowed to return after a 24 hour period of absent symptoms of illness.

Contact us for more information about our Sick Policy.

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Medication Policy - Our Guidlines for child care in Jacksonville, Florida

  • All medication brought to the center must be left at the front desk. Medication is not to be stored in the classrooms.
  • A parent permission form must be completed for the medication to be administered.

Permission forms are valid for one (1) week (Monday through Friday). A new entry must be made in the medication log on each Monday of every week that medication is needed.

Contact us for more information and helpful hints on bringing in your child’s medication.

Programs and Happenings - Our Guidlines for child care in Jacksonville, Florida

At Family Partners Child Care Centers, we pride ourselves in the active involvement between our team, our children and their parents. This is why we continually keep you informed about our policies and happenings at each center.

  • Parent Information Folder at Enrollment
  • Parent Handbook
  • Family Partners’ Web Site
  • Open Door Policy – Visitation and Telephone calls welcomed at any time ( Parent Involvement Opportunities)
  • Parent Bulletin Boards in Classrooms and Office Areas
  • Written Accident / Incident Reports
  • Breakfast, Lunch and Snack Menus
  • Written Notification of Staff Modifications
  • Daily Reports for Infants, Toddlers and Two Year Olds
  • Weekly Newsletter for Three and Four Years Olds
  • Monthly Newsletters
  • Monthly Curriculum Calendars
  • Bi-annual Progress Reports for Two, Three and Four Years Olds
  • Annual Open House
  • Annual Parent Survey
  • Spring Programs and End of the Year luncheon for Three and Four Year Old Classes ( Parent Involvement Opportunities)
  • Holiday-related Class Parties throughout the Year

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Are you ready to register your child for one of our child care centers in Jacksonville, Mandarin or St. Augustine? Contact us today and become a part of our growing family!

Child Care Centers in Jacksonville, Florida by Family Partners - At Family Partners Child Care Centers in Jacksonville, we provide a nurturing and safe environment for your children to grow and flourish within. Each of our child care programs are specifically targeted to educate and encourage each child, of every age. Our child care centers in Jacksonville provide a happy and bright learning environment that is conducive to the development and well-being of your child. We encourage you to visit and explore any one of our child care centers in Jacksonville, Mandarin or St. Augustine. For more information about our child care centers locations; Jacksonville day care registration; and child care in Jacksonville programs and pricing, contact us at (904) 262-0330. We look forward to hearing from you!


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